Payment Policy

Checking out at Ruxley should be the easiest part of your shopping experience. We've built our payment process around security, simplicity, and full transparency — so you always know exactly what you're paying and why.

Ways to Pay

We support a wide range of payment options to suit every shopper:

  • Visa, Mastercard, American Express & Discover
  • PayPal
  • Apple Pay & Google Pay
  • Additional methods available at checkout

Your Security Comes First

Every transaction on Ruxley runs through an encrypted, secure payment gateway. We never see, store, or have access to your full card details — your financial information stays private from start to finish.

After You Check Out

A confirmation email will hit your inbox as soon as your payment goes through, summarizing your order details. If it doesn't show up within a few minutes, take a peek at your spam or junk folder. Still nothing? We're at contact@ruxley.us.

If Your Payment Doesn't Go Through

Don't panic — it happens. Here's a quick checklist:

  • Re-enter your card number, expiry, and CVV carefully
  • Make sure your billing address matches what's on file with your bank
  • Check that your card has available funds
  • Try a different payment method if needed
  • Call your bank — some cards flag unfamiliar transactions automatically

Still stuck? Reach out to us, and we'll help figure it out.

Prices & Currency

All Ruxley prices are displayed in US Dollars (USD). While we reserve the right to update pricing at any time, any order that's already been confirmed will always be fulfilled at the price you paid.

Sales Tax

Tax is calculated at checkout based on your delivery address and applicable state and local laws. You'll always see the full breakdown before you confirm your order — no surprises.

Promo Codes & Discounts

  • Apply your code at checkout — it can't be added after the fact
  • One code per order, no stacking
  • Missed a promo? Unfortunately, we're unable to apply it retroactively
  • We reserve the right to cancel orders where promotions have been misused

Keeping Things Safe for Everyone

Ruxley takes fraud seriously. If an order raises any red flags, we may place a temporary hold and reach out to verify your details before proceeding. This is purely to protect you and ensure every order is legitimate.

Reach Us Anytime

📞 +1 920-950-2605
✉️ contact@ruxley.us
📍 4301 W Wisconsin Ave #135, Appleton, WI 54913, USA
🕘 Mon – Fri, 9:00 AM – 6:00 PM CST